Your Privacy Matters at caravionex.com
This page explains how we collect, use, and protect your personal data while you engage with our digital marketing and branding content.
Introduction to Our Privacy Approach
At caravionex.com, we prioritise the protection of your personal information. Our privacy policy describes the data we collect, why we collect it, and how we handle your information as you explore our branding, web design, and ecommerce solutions.
We comply with Australian privacy laws and aim to keep your trust by being transparent in our practices. Please read on to learn more about your rights, the types of information we gather, and your choices when using our digital services.
Our Data Collection Practices
We collect information directly from you, as well as automatically with cookies or analytics tools, to enhance your user experience and deliver relevant content.
Direct Information You Provide
- • Contact details you share via forms or sign-up processes
- • Feedback and comments left on posts or social media
- • Responses to surveys, polls, or interactive features
- • Requests for information on our services or partners
- • Participation in competitions or promotional campaigns
Automatically Collected Data
- • Device type, browser, and operating system details
- • Pages viewed, links clicked, and navigation patterns
- • IP address and general geographic location data
- • Website performance and error reporting statistics
- • Cookies and technology-based session identifiers
How We Use Your Data
We process your personal information to improve our site, personalise your experience, and provide marketing communications that suit your interests.
- • Deliver tailored content and recommendations online
- • Respond to your queries or provide requested materials
- • Improve and analyse our marketing strategies
- • Maintain security and prevent fraudulent behaviour
- • Enable participation in surveys, polls, or contests
- • Comply with legal obligations as needed
- • Communicate service or policy updates promptly
Our Commitment: We follow industry standards and continuously update our security practices to protect your data from unauthorised access, use, or disclosure at all times.
Sharing and Disclosure of Data
We never sell your personal data. We may share it with trusted partners, like service providers or subcontractors, only to deliver you a better experience.
Third-Party Service Providers
We engage reputable vendors for hosting, analytics, communication, and support services. They access data solely to support our website and must adhere to strict privacy requirements.
Legal Requirements and Safety
We share data if legally required or to protect our rights, property, or users' safety under applicable Australian laws.
Aggregated and Anonymous Insights
We may use summarised data for reporting and site improvements that cannot identify you individually.
Your Rights and Choices
You have rights under Australian law concerning your personal information. You can request access, correction, limitation, or erasure of your data at any time.
- • Request access to personal information we hold
- • Correct or update any inaccurate personal details
- • Request erasure of your personal information
- • Obtain a copy of your data in a portable form
- • Object to data processing for certain purposes
- • Request restricted processing of your information
Contact us as outlined below to exercise your privacy rights or for more information on how your data is used and protected.
Our Information Security Measures
We use administrative, technical, and organisational safeguards to ensure your personal information is secure and protected.
Technical Safeguards in Place
- • Data encryption during transfer and at rest on servers
- • Routine software and platform security updates
- • Access controls and authentication systems
- • Regular vulnerability checks and penetration testing
Organisational Safeguards
- • Staff privacy and data protection training
- • Limited access to sensitive information
- • Clear data retention and deletion policies
- • Continuous review of compliance protocols
How Long We Retain Data
We retain your information only as long as needed for business or legal reasons. Data is periodically reviewed for secure deletion.
- • User account and registration details
- • Behavioural and website usage insights
- • Queries sent through contact or feedback forms
- • Payment or billing details for paid services
- • Preferences for email content and subscriptions
We securely erase or anonymise your data when no longer necessary for our legitimate purposes.
International Data Transfers
Some of your data may be processed outside Australia due to service providers' locations. We ensure security measures and legal safeguards are in place.
- • Encryption of transferred personal information
- • Adherence to international privacy frameworks
- • Vendor agreements with strict confidentiality clauses
- • Regular review of international partner compliance
Cookies and Tracking Technology
We use cookies and similar technologies for functionality, performance, and to personalise your browsing experience.
Types of Cookies Used
- • Enable core site functions and security settings
- • Monitor site performance and user activity
- • Store user preferences or display options
- • Enhance convenience and improve navigation
You can customise or disable cookies by adjusting your browser settings at any time.
Changes to Our Privacy Policy
We may update this policy to reflect changes in practices, laws, or technology. The most recent version will always be posted here.
- • Changes highlighted through site banners or pop-ups
- • Email communication for significant updates
- • Revision date noted at the top of the policy
- • Encouragement to review changes regularly
Your continued use of our site following an update means you accept the revised terms.
Contact Our Privacy Team
Reach out for privacy questions or to exercise your data rights—our team is ready to assist you.
caravionex
113 Exhibition St, Melbourne, VIC 3000 Australia
Phone: +61.3.3484.8487
Email: content@caravionex.com
Policy last updated on November 1, 2025
Effective from November 1, 2025